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I am sorry to here that the boots are unsuitable. To return them to us is very simple and I have listed out the process below.

1. Click the link below to download a returns form http://www.easy-wellies.co.uk/returns-form.pdf

2. Print off the form

3. Fill in the form with the details that we require

4. Send the items back to us and we will follow your instructions on the form

5. You can purchase a UPS returns label that we subsidise from the link below

http://www.easy-wellies.co.uk/ups-returns-label-p-556.html?cPath=107

FAQ’s

I do not have a printer

Find some plain paper and write on the paper

1. Your order number

2. Your name

3. Your Address

4. What you are returning

5. What you would like us to do

The address to send you return to

Earth Systems Limited

Unit 5 Hogswood Farm Ind Estate

Sheerlands Road

Finchampstead

Reading

Berks

RG40 4QY

I am returning for an exchange how long does it take

We try to process returns for exchange within 48 hours

I am returning for a refund when will I get my money back

We process refunds the day after we receive the items back and email the refund details to you. The banks then pick the payment up that evening and the amount should appear back in your account within 4 days